If you’ve been incorrectly billed for your subscription, we’ll be happy to help - contact us as soon as possible. Ensure you include your registered email address, your phone number and the receipt number for the transaction in question. You’ll receive an answer from us within seven days.
Articles in this section
- I have been incorrectly billed - can you refund me?
- How can I obtain a receipt for my transaction?
- What's my billing date?
- I checked every questions but they did not solve my problems
- What are the payment methods available?
- Can I freeze my account so that I don't have to pay the monthly fee?
- After I signed up, I never made it to Haiti. Can I get a refund?
- Can I pay for my plan by check?
- Can I pay for my plan with cash?
- Do you offer automatic debit?